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Refund and Returns Policy

At CBD Oil Australia, we strive to provide our customers with high-quality CBD oil products that meet their expectations and needs. Due to the nature of our products as medical-grade CBD oil, we have implemented the following refund and return policy:

  1. Returns and Refunds: Unfortunately, we do not accept returns or offer refunds on any CBD oil products purchased from CBD Oil Australia. Once a product has been purchased, we cannot accept it back into our inventory due to the nature of product once a purchase is made, the product is considered consumed and can no longer be returned. We are committed to ensuring the safety and integrity of our products, all sales are final.

  2. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective CBD oil product, please contact our customer support team within 48 hours of receiving the item. We will investigate the issue and, if applicable, arrange for a replacement. Please note that we may request supporting documentation or images to assess the situation.

  3. Shipping Errors: In the unlikely event you receive an incorrect CBD oil product due to an error on our part, please notify our customer support team within 48 hours of receiving the item. We will rectify the situation by arranging for the correct product to be shipped to you at our expense.

If you have any questions or concerns regarding our refund and return policy, please don't hesitate to reach out to our customer support team. They are available to assist you and provide further clarification at [email protected]

Please note that our refund and return policy is designed to ensure the safety and quality of our CBD oil products. We appreciate your understanding and cooperation regarding these guidelines.