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FAQ

General Inquiries

Where can i find your laboratory results for your CBD Products?

At our company, we take the quality and safety of our CBD products very seriously. That's why we conduct extensive testing on every batch of our products in our in-house laboratory. Our laboratory tests are designed to confirm that our products meet the rigorous standards set by the Therapeutic Goods Administration (TGA).

Unfortunately, due to the regulations set by the TGA, we are not able to make our laboratory results publicly available. However, if you would like to verify the purity of our products for yourself, we understand your concern and would like to help.

In this case, the only suggestion we can offer is for you to conduct your own independent testing. We understand that this may not be the ideal solution, but it is the only option currently available to you in order to confirm the purity and quality of our CBD products. Rest assured, we are committed to providing our customers with the best products possible, and we take all necessary steps to ensure the safety and quality of our products.

I need medical advice

We are unable to provide medical advice, If you have any concerns or questions about taking CBD products, we highly advise you to consult with a licensed medical professional. They can provide you with personalized advice based on your individual health status and medication history.

Are any additives or animal derived ingredients included in your products?

Our commitment to pure CBD oil

We believe in providing our customers with only the best, purest and most effective CBD oil possible. That's why our CBD oil is carefully crafted to be free from the following harmful ingredients:

  • Formaldehyde
  • Parabens
  • Phthalates
  • Synthetic Dyes
  • Sulphates
  • Propylene Glycol
  • Mineral Oil
  • Animal-Derived Ingredients
  • Alcohol
  • Added sugar

We take pride in providing only the highest quality and most natural CBD oil to our customers, so you can feel confident in your purchase and in the results you'll achieve from using our products.

Where are your products sourced from?

Our Australian CBD products are carefully sourced from an organic farm located in the picturesque Byron Bay Hinterlands. The farm operates under a valid license and is dedicated to producing top-notch CBD extracts through sustainable and environmentally friendly methods. Our products are 100% Australian Made to ensure their purity, potency and overall quality, providing our customers with the best possible CBD experience.

What is the shelf life of your products and when do they expire?

Our CBD oil, when properly stored away from direct sunlight and intense heat, has a shelf life ranging from 14 months to 2 years. It is important to keep our products in a cool place and away from direct sunlight to ensure optimal shelf life and preservation of their quality and effectiveness.

CBD Inquiries

What is CBD?

CBD (Cannabidiol) is a non-psychoactive cannabinoid found in the cannabis sativa family. Cannabis sativa has recorded many uses throughout history from industrial fiber, seed oil, food and other uses in different cultures. CBD is a compound found primarily in the flowers and leaves of the Cannabis Sativa plant. It’s one of many powerful cannabinoids found in Cannabis.

How much CBD oil should i take?

If you are new to CBD, we recommend starting at 1 drop (once/twice a day). Gradually increasing week by week until you have achieved your desired results, for more infomation read our article on CBD Oil Dosage Guidelines

How much CBD oil should i give to my pets?

CBD Oil Dosage Guidelines for Pets

Please Note: this is just a guide, what works for your pet may be different. Just remember to slowly administer CBD to your pet week by week. Start off with the recommend dosage and adjust based on results.

What is CBD Isolate?

Simply put, CBD Isolate is the purest form of CBD that's extracted from the plant in a chemist and devoid of all other ingredients. Full spectrum CBD on the other hand, contains all the natural chemicals found in the whole plant, which include various other cannabinoids, essential oils and terpenes. We sell a Hybrid Formula Containing Full Spectrum with added CBD Isolate Get the best of both worlds with our  Maximum Strength 4000mg CBD Oil

What is the extraction method used for your products?

Our CBD products are extracted using the CO2 Extraction method. In this method, carbon dioxide is used to extract the cannabinoids and other desirable compounds from our harvested hemp plants. This extraction process is considered the cleanest method available and guarantees that our CBD oils are potent and free from any residual chemicals or solvents. This method helps ensure the purity and quality of our products for our customers.

What is CBD used for?

Please visit our page on the Benefits Of CBD Oil to learn more about CBD Oil and what it is used for.

Is this the same as Marijuana?

Cannabis sativa and marijuana are close relatives, but not the same. By definition, hemp contains no more than .3% THC - the psychoactive compound that is found in higher concentration in marijuana. By contrast, hemp naturally has higher levels of CBD.

Is there THC present in your CBD oil?

Our Full Spectrum CBD Oil contains a small amount of THC, which is well below the legal limit of 0.3%. This means that you can rest assured that our products will not produce any psychoactive effects, and are fully compliant with regulations. By using a full spectrum CBD oil, you will also be able to benefit from the "entourage effect" where the presence of multiple cannabinoids and terpenes work together to provide greater benefits.

Can CBD oil cause a state of altered mind or intoxication?

No, it cannot. CBD is a phytocannabinoid that does not produce any psychoactive effects. It does not result in feelings of euphoria or altered mental state. CBD is a non-intoxicating substance that does not have any impact on cognitive or mental functions. You can consume CBD without worrying about experiencing any negative side effects or altered state of mind.

What about CBD and Drug testing?

When you get a drug test they normally use a urine or blood sample and check for the presence of THC (Tetrahydrocannabinol)
 
THC-COOH, and THC-11-oic acid are formed in the liver after the body has consumed cannabis and it is these chemicals that are tested when you go for a blood or urine test. THC-COOH doesn’t have much cross reactivity to the other non psychoactive cannabinoids such as CBD (cannabidiol), CBG (cannabigerol) or CBN (cannabinol), which means if you have taken CBD Hemp oil you probably won’t get a positive result on any drug test.
 
Theoretically it is possible if you are taking very large doses of CBD oil (above 1000-2000mg per day) due to the minute traces of THC that could build up over time. Due to differing body weight, metabolic rate and other lifestyle factors it’s possible that cbd oil containing as little 0.3% THC could show up in swabs, blood or urinalysis. Patients must determine for themselves if the severity of their condition outweighs this possibility.

What is the Carrier Oil used in your CBD Oil?

Our CBD Oil is made with Oryza Sativa (Rice Oil) as its carrier oil. The use of a carrier oil is essential in the absorption and effectiveness of CBD. This is because the human body is better equipped to process CBD when it is combined with a fatty, plant-based oil. In our CBD Oil, the only ingredients used are Whole Plant Extract (Cannabis Sativa) and Oryza Sativa (Rice Oil). The combination of these two ingredients ensures that the CBD is absorbed and processed effectively by your body, leading to maximum bioavailability and effectiveness.

What's the difference between Hemp Seed Oil and Full Spectrum CBD Oil?

Hemp Seed Oil and Full Spectrum CBD Oil are two completely different products. Hemp Seed Oil, which is commonly referred to simply as Hemp Oil, can easily be found in most supermarkets and grocery stores. It is commonly used as a cooking oil, as well as a salad or soup dressing.

Full Spectrum CBD Oil, on the other hand, is extracted from the hemp plant for its cannabinoid profile, which makes it suitable for medical use. This type of oil is taken orally or topically and can have different effects than hemp seed oil. It's important to understand the difference between the two products, so that you can choose the right one for your needs.

Where can I find more information on CBD?

For more information on CBD, visit our blog or facebook/instagram

Shipping Inquiries

How does the shipping process work?

Our team strives to make sure that your orders are processed as efficiently as possible. As soon as your payment is confirmed and funds have cleared, we immediately start processing your order. Our typical processing time is within 24 hours. Once your order has been shipped, you will receive an email notification with all the necessary information and details, including your order number and a tracking number. This will allow you to easily track your shipment and know exactly when it will arrive. We are dedicated to making sure that your shopping experience with us is seamless, and we're here to assist in any way that we can.

How long does shipping take?

Our shipping options include Standard Postage, which usually takes 3-7 business days, and Express Postage, which takes 1-3 business days. We recommend checking the tracking information provided in your shipment confirmation email for the most up-to-date information about your delivery.

When do you process and ship orders?

We process and ship orders within 24 hours of the funds being cleared. It's important to note that your shipping method choice, either "Express" or "Standard", does not affect the order in which your order is processed. All orders are processed on a first-come, first-served basis, regardless of the shipping method selected.

Where do we ship our products to?

We are proud to offer shipping services to all regions of Australia. Whether you're located in a bustling city or a remote rural area, we're committed to delivering our high-quality products straight to your door. With fast and reliable shipping options available, you can enjoy the benefits of our CBD products in no time.